Erskine Values
Our values are more than simply words – they are a set of closely-held beliefs about how we should conduct ourselves in everything we do. They are a moral handrail in challenging times and they spell the word CARE.
CARE
Communication
We communicate internally and externally, in a transparent, open manner that supports understanding and dialogue.
Accountability
We take appropriate accountability for our individual and collective actions and decisions. We aim to reduce unwarranted variation in care and support provided. We aim for beneficiaries to experience the same compassionate, person-centred care, irrespective of which members of the team are on duty.
Respect
We respect our beneficiaries and those who visit our Homes and services. We respect each other as colleagues. We respect the beneficiaries’ right to choose and will support them with making choices.
Empowerment
Those who receive our care and support will feel empowered to make choices. We will provide accessible, transparent information to our beneficiaries about their rights and what they mean for their day to day lives. We will value, support, act upon and learn from what our beneficiaries say. We will ensure that our beneficiaries have their voices heard. We will support colleagues to feel empowered to use their knowledge and expertise in the delivery of person-centred care and support.
