Log files are maintained and analysed of all requests for files on the Erskine web servers. Log files do not capture personal information, but do capture the user's IP address which is automatically recognised by Erskine web servers. Aggregated analyses of these log files are used to monitor website usage. These analyses may be made available to Erskine staff and partner agencies to allow them to measure, for example, overall popularity of the site and typical user paths through the site.
Except as stated already, Erskine will make no attempt to identify individual users. You should be aware, however, that access to web pages will generally create log entries in the systems of your ISP or network services provider. These entities may be in a position to identify the client computer equipment used to access a page. Such monitoring would be done by the provider of network services and is beyond the responsibility or control of Erskine.
Erskine will make no attempt to track or identify individual users, except where there is a reasonable suspicion that unauthorised access to systems is being attempted. In the case of all users, Erskine reserves the right to attempt to identify and track any individual who is reasonably suspected of trying to gain unauthorised access to computer systems or resources operating as part of Erskine web services. As a condition of use of this site, all users must give permission for Erskine to use its access logs to attempt to track users who are reasonably suspected of gaining, or attempting to gain, unauthorised access.
All log file information collected by Erskine is kept secure and no access to raw log files is given to any third party.
Erskine websites do not store any information that would, on its own, allow us to identify individual users of this service without their permission. Erskine uses first party cookies set by Google Analytics to track visitor interactions. These cookies are used to store information, such as what time the current visit occurred, whether the visitor has been to the site before, and what site referred the visitor to the web page. Users can opt out from having their information sent to Google Analytics by installing the opt out browser add on: https://tools.google.com/dlpage/gaoptout
Cookies are not shared with any third parties.
Some services on Erskine websites require us to collect personal information from you. To comply with the Data Protection Act 1998, we have a duty to tell you how we store the information we collect and how it is used. Erskine will only collect the personal information (e.g. name, contact details) that you choose to give us. This information may be passed on to our associates where necessary eg for administration purposes. We will not otherwise pass on or sell this information to third parties.
Some information you provide on the shop, donation, or registration pages will be automatically securely stored in our database. We will use your email address if we need to send you a reply.
We do not store the bank or card details you use to make a donation via the online donation page or to buy anything in the shop.
Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, Erskine cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems.